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※ 구성품 및 포장 상태
1) 경미한 재킷 찍힘과 구겨짐, 얼룩, 갈라짐, 주름, 모서리 눌림 등이 있을 수 있습니다.
2) 속지(이너 슬리브)는 디스크와 접촉으로 인해 구겨짐, 갈라짐 등이 있을 수 있습니다.
3) 디스크 라벨은 공정상 매끄럽게 부착되지 않을 수 있습니다.
- 본품(LP)에 문제가 없는 겉포장 손상은 반품/교환이 불가합니다.
※ 튐 현상
1) 상품의 튐 현상은 톤암과 침압을 확인해 주세요.
2) 일체형 턴테이블 이용자는 다른 턴테이블로 재생 부탁드립니다.
- 기기 문제로 인한 튐 현상은 반품/교환이 불가합니다.
※ 디스크 이상
1) 디스크 표면이 휘어지는 경우가 있습니다.
2) 간혹 디스크에 미세한 잔 흠집이 남아있거나 마감이 깨끗하지 않은 경우가 있습니다.
- 재생에 이상이 없는 경우 반품/교환이 불가합니다.
※ 컬러 디스크
1) 컬러 디스크는 공정상 색상 차이나 얼룩이 발생하는 경우가 있습니다.
2) 컬러 디스크는 사이트 내 이미지와 실제 색상 차이가 날 수 있습니다.
- 불량이 아니며, 반품/교환이 불가합니다.
※ 불량문의 시에 사진 및 동영상과 재생기기 모델명을 첨부하여 고객센터에 문의 바랍니다.
※ 발매일은 제작 및 수입 일정에 따라 변경될 수도 있습니다.
1. Order cancellation
- Cancellation cannot be made after 12:00p.m. on the next day of the order date, though the shipment hasn’t begun.
- If the product hasn’t shipped yet, the cancellation can be made before 12:00p.m. on the next day of order date through email.
- When ordering through deposit, order cancellation before payment is done if payment isn’t made within 3 days.
- If cancellation is received/approved after shipping due to private reasons, then you must pay for round-trip delivery rate to your location.
2. Exchange/Refund
- Exchange/refund request can be registered through email within 7 days after delivery.
- The round-trip shipping rate is charged to the customer for exchange/refund due to customer’s private reasons.
- If refund is approved after request, then we will guide you in regard to the refund charge and round-trip delivery fees.
- If the product is different from our description/advertisement on the page, or you are eligible for exchange/refund due to product malfunction or wrong delivery, then the shipping rate for refund/exchange will be paid by our company.
※ Other policies regarding exchange/refund will follow the Terms of Agreement & Usage.
3. Cases when refund is not possible
- When there is no product failure/wrong delivery
- When no description is offered for reasons for refund
- When seal/tag of the product has been removed
- When the product is used or laundered at least once
- When the product is damaged/changed due to reason attributable to customer
- When product packaging (bag/case) is lost
- When the refund date has passed
- When the product or its packaging is damaged
4. Delivery Information
1) Shipping Charge
- The international shipping price differs according to the weight and rate set by the shipping company (box weight included).
2) Delivery Date
- Generally, delivery is completed within a minimum of 5 to a maximum of 10 business days after payment is completed.
- The delivery date may change depending on the country, product inventory, customs, and other factors.
- You can check the delivery information after the shipping has started through your email or My Page > Order Details Page.
3) Precautions (The delivery date may be inevitably delayed due to the circumstances below. We ask for your kind understanding.)
- Ordering is done during or before company’s holidays.
- Delivery coincides with company holidays, year-end and New Year holidays, or summer holidays.
- High delivery traffic (e.g. due to bad weather)
- Orders made during Saturdays, Sundays, or festival days are sent on the next business day.
Address : 3F, 24, Nonhyeon-ro 99-gil, Gangnam-gu, Seoul, Republic of Korea
CEO : YOO YOUNG MO
Company Registration Number : 101-86-85913
Communication Sales Report: 2017-Seoul Songpa-0320
Return address :Apple Music, 67, Bangchon-ro 955beon-gil, Tanhyeon-myeon, Paju-si, Gyeonggi-do, Republic of Korea